Use case
White-labeled client feedback portals for agencies
Give every client a dedicated feedback and roadmap portal instead of a shared inbox full of revision requests and status questions.
- Steps in the loop
- 4
- Seats and voters
- Unlimited
- To first board
- < 10 min
- To start
- Free
The problem
What this usually looks like today
Every client asks 'where are we on my project?' by email, and every request lives in a different tool depending on which account manager set it up. There's no single place a client can see what's requested, what's in progress and what shipped — so you spend hours a week just answering status questions.
The loop
How Looph handles it
Four moves, one workspace — no re-entry between them.
- 01Create a dedicated, brandable board and roadmap per client so status questions get answered by the portal, not an email.
- 02Let clients submit and prioritize requests themselves, replacing the 'reply-all' revision thread with a ranked list.
- 03Use changelog entries to document delivered work per client, doubling as a project audit trail for scope discussions.
- 04Onboard unlimited clients and stakeholders without per-seat pricing eating into project margin.
Questions
Frequently asked
Yes. Boards are scoped per client and can be set to private so one client never sees another client's requests or roadmap.
Boards support custom branding so the portal presents as your agency's, not a third-party tool.
No. Seats and tracked users are unlimited, so adding another client portal doesn't add another per-user line item.
More use cases
Other teams running the same loop
Internal IT and tooling request boards for employees
Replace the IT request spreadsheet with a votable internal board employees can search before filing a duplicate ticket.Feature request tracking built for SaaS product teams
Stop triaging feature requests in spreadsheets and Slack threads. Collect, prioritize and close the loop on customer feedback with Looph.A shared feedback system for enterprise CS and product
Give enterprise CSMs a structured way to log customer asks and prove they're heard — without another spreadsheet or QBR slide.
Start collecting feedback in five minutes
Free forever on one board, with unlimited seats and unlimited voters. No credit card, no sales call, no tracked-user meter.
Unlimited seats · Unlimited voters · Cancel anytime