Canny alternative
Looph vs Canny
Canny popularised the feedback board. Its pricing scales with how many customers you track — ours doesn't scale at all.
Canny pricing model
Tracked-user based, with automatic tier upgrades as your tracked-user count grows.
Looph pricing model
Flat per-workspace pricing. Unlimited team members, unlimited voters, no tracked-user meter — the bill only moves when you change plan.
The honest version
Where Canny fits
Canny is a mature, well-built product with a large integration catalogue and unlimited contributors, and plenty of teams are happy on it. The friction shows up in the billing model: Canny prices on tracked users, so the more customers who show up to vote, the more you pay. Looph charges for capability tiers instead, so your bill is a decision you make once.
What Canny does well
- Canny includes unlimited boards and unlimited contributors on every tier.
- Canny's Autopilot AI features are included rather than metered per action.
- Canny has a longer track record and a deeper public integration catalogue than Looph.
Side by side
Looph vs Canny, line by line
Vendor claims verified against their public pricing page as of 2026-02.
| Looph | Canny | |
|---|---|---|
| Pricing unit | Flat per-workspace tier | Tracked users (25 on Free, 100+ on Pro, 5,000+ on Business) |
| Bill when feedback volume grows | Unchanged | Auto-upgrades to the next tier with a prorated charge unless you set a spend cap |
| Team seats | Unlimited team seats on every plan, including Free | 5 managers on Free, 10 on Pro |
| Tracked users / voters | Unlimited tracked users and voters, never metered | Capped per tier |
| Free plan | Free forever, 1 board, unlimited seats and voters | Free forever, 25 tracked users, 5 managers |
| Entry paid tier | $39/mo billed annually | $79/mo billed annually |
| SSO | OAuth / OIDC SSO from $39/mo; SAML + SCIM at $99/mo | Reserved for the custom-priced Business tier |
| Top tier pricing | Top tier is $129/mo, published — no sales call required | Business tier is quote-only |
| Boards | 1 on Free, unlimited on paid | Unlimited on every tier |
| Rewards engine (points, streaks, tiers, badges) | Included on every plan | Not offered |
- Source: Canny pricing
Why teams move
Three reasons teams leave Canny
- Your bill stops tracking your growthCanny's own pricing FAQ describes automatic tier upgrades with prorated charges when you exceed your tracked-user allowance. On Looph the number of people who vote has no effect on price, on any plan.
- SSO without a sales conversationCanny gates single sign-on to the quote-only Business tier. Looph includes OAuth/OIDC SSO at $39/mo and SAML with SCIM at $99/mo, both published.
- Participation is designed for, not assumedLooph's rewards engine — points, streaks, contributor tiers and badges — is built into every plan, so boards keep moving instead of going quiet after launch.
Already decided? Importing your Canny posts, votes and comments takes an afternoon, and you can review everything on a staging board first. Evaluating for a larger team? Book a walkthrough.
Questions
Looph and Canny FAQ
Keep comparing
Other tools you might be evaluating
- Looph vs FeaturebaseNo per-seat charge and no per-AI-resolution meter stacked on top.
- Looph vs ProductboardPer-maker seats, seat minimums and metered AI credits — versus one flat tier.
- Looph vs UserVoicePublished pricing you can evaluate today instead of a quote request.
- Looph vs FrillPrivate boards included, not sold as a separate privacy add-on.
Move off Canny without losing your history
Import posts, votes, comments and statuses, review them on a staging board, then publish when you're ready.
Unlimited seats · Unlimited voters · Cancel anytime