Contact
Talk to the people who build it
Talk to a human at Looph: support, sales, security reviews, migration help and press. Every email address is monitored by the team that owns the answer.
- Paid-plan first reply
- 4 hrs
- Free-plan first reply
- 1 day
- Owned by the team
- 4 inboxes
- Every reply is human
- No bots
Direct lines
Pick the right inbox
Support
support@looph.ioProduct questions and anything broken. First response within one business day on Free, four hours on paid plans.
Sales and migrations
sales@looph.ioPlan sizing, procurement paperwork and assisted migration from your current tool — free on every plan.
Security and privacy
security@looph.ioVendor reviews, DPAs, penetration test summaries and responsible disclosure. Acknowledged within one business day.
Press
press@looph.ioBriefings, quotes and brand assets. We answer analyst enquiries too.
Looking for setup instructions instead? The help centre covers boards, SSO, the API and billing.