Use case
Feature request tracking built for SaaS product teams
Stop triaging feature requests in spreadsheets and Slack threads. Collect, prioritize and close the loop on customer feedback with Looph.
- Steps in the loop
- 4
- Seats and voters
- Unlimited
- To first board
- < 10 min
- To start
- Free
The problem
What this usually looks like today
Requests come in from sales calls, support tickets, in-app widgets and random Slack DMs. By the time a PM sits down to plan a sprint, half of it is buried and the loudest customer — not the highest-value one — wins the roadmap slot. Nobody remembers who asked for what, so shipping it produces silence instead of goodwill.
The loop
How Looph handles it
Four moves, one workspace — no re-entry between them.
- 01Centralize every request from support, sales and in-app widgets onto one searchable feedback board, deduped automatically.
- 02Let every teammate vote and tag requests by account value or plan tier so prioritization reflects revenue, not volume.
- 03Publish a public roadmap that shows planned, in progress and shipped, so 'is this on the roadmap?' stops being a support ticket.
- 04Ship a changelog entry that auto-notifies every customer who voted, turning a backlog item into a retention touchpoint.
Questions
Frequently asked
Linear and Jira are built for engineering execution, not customer-facing collection. Looph sits in front of your tracker: customers and CS submit and vote on a public or private board, and you decide what graduates into your existing dev workflow.
Yes. Each board can be public, private to logged-in users, or fully internal to your team — set per board, not per account.
No. Looph plans include unlimited team seats and unlimited tracked users, so your whole company and your whole customer base can participate without a per-seat bill.
More use cases
Other teams running the same loop
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Launch a public feedback board and roadmap in minutes. Built for solo founders who need signal without hiring a product team.Feature voting and roadmaps for mobile app teams
Collect feature requests and bug reports from iOS and Android users in one board, and close the loop with in-app changelog updates.
Start collecting feedback in five minutes
Free forever on one board, with unlimited seats and unlimited voters. No credit card, no sales call, no tracked-user meter.
Unlimited seats · Unlimited voters · Cancel anytime