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Support desks

Intercom integration

Capture feature requests where support conversations already happen.

Category
Support desks
Included on
Growth +
On the free plan
Any 2
Also available
REST + hooks

Workflows

What you can do with Intercom

Three loops this connection closes for you, with no manual relaying in between.

  • 01Create a board post directly from a conversation, carrying the customer's own words over as the request body.
  • 02Show the requester the post and its current status inside the Messenger, so they never have to ask for an update.
  • 03Message voters when their requested feature ships, reinforcing that feedback here actually gets read.

Included on Growth and Scale along with every other integration, the API and webhooks. The free plan includes any two integrations — and connecting Intercom never affects your bill, because seats and tracked users are unlimited on every plan.

Connect it through the API and webhooks reference, or compare plans on the pricing page.

Related

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    Turn repeated tickets into a single votable request instead of ten duplicates.
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  • Make

    Build multi-step feedback workflows visually when simple triggers stop being enough.

Start collecting feedback in five minutes

Free forever on one board, with unlimited seats and unlimited voters. No credit card, no sales call, no tracked-user meter.

Unlimited seats · Unlimited voters · Cancel anytime